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While the overwhelming majority of fans wish to attend the NRL Telstra Premiership Grand Final regardless of who is playing, this service allows those who pre-purchased tickets months in advance to return them for sale to supporters of the competing clubs and others still hoping to snap up tickets.

The Ticket refund window will be available to supporters until 5pm, Friday 26th September, 2014. 

The returned tickets will be added to the 14,000 being held for release on Monday, September 24, when the Grand Final teams have been confirmed.

Terms and Conditions of the NRL Grand Final Refund Policy:

*The refund policy is available exclusively via the agency network.

*The person returning the ticket loses the transaction fee and their original booking fee.

*The refund offer will only apply during this window. Fans whose teams are playing in Week Three of The Finals will not be able to use this service after those matches have been completed.

*NSW customers who purchased their Grand Final Tickets at a Ticketek Agency must return the ticket/s to the exact point of purchase within the agreed refund grace period. Customers who purchased from an agency located within a Westfield shopping centre (apart from Ticketek Head Agency Level 5, Westfield Sydney), please return the tickets to the Ticketek Agencies below.

*If returning a family pass, all 4 tickets need to be returned.

*Customers who purchased via the Ticketek website or over the phone must return the ticket/s to one of the Ticketek Agencies listed below.

*Interstate customers must return tickets to one of the below agencies within their state, regardless of where or how they purchased their tickets.

*Only the ticket purchaser can receive the refund. The ticket purchaser must be present for refund and they need to supply photo ID, credit card the tickets were purchased on and the tickets.

*Call Centre and internet customers who have not yet collected their tickets must take the credit card used to make the purchase plus photographic ID to one of the below outlets to claim refund.

Participating agencies for Web and Phone bookings:

Shop 5006A
Ticketek @ Level 5
Westfield Sydney
Castlereagh Street entrance
Sydney NSW 2000

Canberra Head Office
GIO House, 11 Akuna Street, Canberra

Shop 95, Elizabeth Street, Brisbane

Gold Coast Arts Centre, 135 Bundall Road, Bundall

225 Exhibition Street, Melbourne



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National Rugby League respects and honours the Traditional Custodians of the land and pay our respects to their Elders past, present and future. We acknowledge the stories, traditions and living cultures of Aboriginal and Torres Strait Islander peoples on the lands we meet, gather and play on.

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